July 10, 2021

man on the phone while working

Pandemic Hits: Changes to the Call Center Industry

The pandemic has definitely brought changes in different aspects of people’s lives, and it did not spare most businesses. Included in these businesses affected by the pandemic is the BPO industry.  BPO or business process outsourcing is discussed by The Economist as an industry

Read More »
man on the phone while working

Pandemic Hits: Changes to the Call Center Industry

The pandemic has definitely brought changes in different aspects of people’s lives, and it did not spare most businesses. Included in these businesses affected by the pandemic is the BPO industry.  BPO or business process outsourcing is discussed by The Economist as an industry

Read More »

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